OUR REFUND POLICY:
In case of provincial lockdown situation in the pandemic, we will provide full refund for program fees paid, without any cancellation charges.
Otherwise, program fee is NON-REFUNDABLE, unless there are extenuating circumstances and must accompany with written request supported with proper documentation (i.e. medical note) at least three (3) days before the program starting date. $150.00 as cancelation fees will apply to any request for program fees refund. The cancellation fees apply to each registration, requested for cancellation.
NO refund will be honored to the request made 2 days before program scheduled date or AFTER scheduled date or partially completed the program selected. Whenever possible we would offer an opportunity to reschedule or to make up that missing session(s) for partial completion of program selected, subject to availability of the same program, selected for registration. ALL request for rescheduling or make up classes or cancelation of registration, must be made within one week from missing scheduled date and it must be in written and accompanied with proper documentation (i.e. medical note). Any Program cancellations can not be backdated.
Due to any unavoidable circumstances, if the Nutty Scientists Canada need to cancel scheduled class, whenever possible we will offer an opportunity to reschedule or make up that class, subject to availability. If a make up cannot be accommodated, you may request a future credit for that missed out class by submitting a program credit request. Future credit must be utilized within 3 months from the issue date.
Please note that Nutty Scientists Canada is NOT ACCEPTING ANY PROGRAM CANCELLATION OVER PHONE.
If you have further questions, feel free to CONTACT US .