OUR REFUND POLICY:
In case of provincial lockdown situation in the pandemic, we will provide full refund for program fees paid, without any cancellation charges. We can also offer an opportunity for make up program or request for program credit for future.
Otherwise, program fees refunds are NOT permitted unless there are extenuating circumstances and must accompany with written request supported with proper documentation (i.e. medical note) at least 7 days before the program starting date. $25.00 as cancellation fees will apply to any request for program fees refund. The cancellation fees applies to each registration, requested for cancellation.
Due to any unavoidable circumstances, if the Nutty Scientists Canada need to cancel scheduled class, whenever possible we will offer an opportunity to make up that class, subject to availability. If a make up cannot be accommodated, you may request a future credit for that missed out class by submitting a program credit request. Future credit must be used within 3 months from the issue date.
Please note that Nutty Scientists Canada is not accepting any program cancellation over phone. ALL request for refund MUST in writing with supported documents for request.
Any Program cancellations can not be backdated.
Any Refunds requested after or partial completion of a program session will not be honored.
If you have further questions, feel free to contact us.